Writing
Notes from building agents in production.
Long-form posts arrive soon. Below: titles I'm drafting next.
Why I sell agents as a managed service, not a SaaS
DraftSelf-serve AI tools shift the operator role onto the customer. Most of my customers do not want that role.
The five problems I keep hearing from owners
DraftNotes from the calls behind each of the five productized agents listed on this site.
What ten years inside Toyota and Apple taught me about data plumbing
DraftMost of the agent business is not the model. It is the same boring pipeline work as a 2014 BI project.
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